Contact London Wheels Limo

Yes. London Wheels Limo accommodates same-day and short-notice bookings subject to vehicle and chauffeur availability. For urgent requests, we recommend calling us directly on +44 207 183 3054 or messaging via WhatsApp on +44 207 183 3054 for the fastest response. While we always recommend booking at least 24 hours in advance to guarantee your preferred vehicle, our operations team frequently fulfils same-day requests — particularly for airport transfers, corporate travel, and emergency transport needs across London and the wider UK.

To provide an accurate fixed-price quote and confirm your booking, we need your pickup address, destination address, preferred date and time, number of passengers, luggage requirements, and vehicle preference. For airport transfers, please also provide your flight number so we can activate live flight tracking. If your journey involves multiple stops, a return trip, or specific timing requirements, please include those details in your enquiry so we can plan the most efficient and comfortable route for your needs.

Yes. London Wheels Limo offers dedicated corporate accounts for businesses that require regular chauffeur services. Corporate accounts include preferential volume-based pricing, consolidated monthly invoicing, a dedicated account manager, priority booking, and the ability for multiple team members to book under a single account. Our corporate clients include law firms, financial institutions, media companies, event agencies, and private offices across London. Contact us at bookings@londonwheelslimo.com to set up your corporate account.

We accept all major credit and debit cards, bank transfers, and corporate invoicing for approved account holders. Payment is typically collected at the time of booking to secure your reservation. For corporate accounts, we offer consolidated monthly invoicing with net-30 payment terms. All transactions are processed securely, and receipts are provided automatically by email after each journey. There are no hidden charges, processing fees, or surcharges on any payment method — the price quoted is the price you pay.

London Wheels Limo is based at Berkeley Square House, Berkeley Square, London W1J 6BD — in the heart of Mayfair. However, our chauffeur services cover the entire Greater London area, all major UK airports (Heathrow, Gatwick, Stansted, Luton, London City, and Southend), and long-distance destinations across England, Scotland, and Wales. We also provide worldwide chauffeur services for international travel. Our central Mayfair location allows us to respond quickly to bookings across central and Greater London at any time of day or night.

Yes. London Wheels Limo allows booking amendments and cancellations subject to our cancellation policy. Cancellations made more than 24 hours before the scheduled pickup time are eligible for a full refund. Changes to pickup time, destination, or vehicle can usually be accommodated at short notice — simply contact our team by phone or email and we will do our best to adjust your booking. For cancellations within 24 hours, a cancellation fee may apply to cover chauffeur deployment costs. Full details are in our Terms and Conditions.

Yes. London Wheels Limo is a fully licensed private hire operator regulated by Transport for London (TfL), with Operator Licence No. 01062001. Our registered company, London Delux Chauffeur Ltd (Company No. 14385824), carries full commercial insurance covering all passengers and vehicles. Every chauffeur is individually TfL-licensed and DBS-checked, and signs a Non-Disclosure Agreement before their first assignment. We meet or exceed every regulatory requirement for passenger safety, vehicle standards, and professional conduct in the private hire industry.

Absolutely. While London is our home base, London Wheels Limo provides chauffeur services across the entire United Kingdom — including long-distance transfers to cities such as Manchester, Birmingham, Edinburgh, Cardiff, and Bristol. We also offer UK-wide sightseeing tours covering destinations like Bath, Oxford, Cambridge, the Cotswolds, Stonehenge, and the Scottish Highlands. For international travel, our worldwide chauffeur network covers major cities across Europe, the Middle East, and beyond. Contact us for a bespoke quote for any destination.

We take all feedback seriously and are committed to resolving any concerns promptly and fairly. If you have a complaint or wish to provide feedback about your experience, please email us at bookings@londonwheelslimo.com or call +44 207 183 3054 to speak with our customer service team. All complaints are acknowledged within 24 hours and investigated thoroughly. We view every piece of feedback as an opportunity to improve our service, and our goal is always to resolve any issue to your complete satisfaction as quickly as possible.